The HP restore set, commonly called HP recovery cd, is a Back-Up (BCRS) and is 100%
compatible. HP restore sets completely wipe all data from your hard drive and puts the
information back onto the hard drive, thereby, setting the computer back to manufacturer
settings. As the restore formats your hard-drive (HD), viruses, corrupted, missing or damaged
files will be deleted and restored back to original settings during the restoration process.
You will use the product key that came with your pc when you purchased it once your finish your
restore. For Windows 95 or 98, the product key sticker is on your pc's manual. For Windows
2000, Windows ME, XP or Vista, the sticker is located on the side of your pc tower or
underneath your laptop. The restore replaces the operating system, drivers and pre-installed
software as originally came on the machine.
The restore set for your Hewlett-Packard computer is comprised of 1-12 CD(s) and/or DVD(s).
We recommend confirming the pre-installed Operating System by locating the product key
sticker. The sticker will tell you the NAME of the Operating System that originally came on your
pc. That is the Operating System you will select in the upcoming Operating System Option
If you need to confirm your model, we recommend locating your pc's Product Number, Product
Name or Model Number that should appear on a sticker on your tower or underneath your
laptop. The Product Number, Product Name or Model Number is a unique 7 to 12 Alphanumeric
(letter and number) code, which is found on a white bar-coded label affixed to your HP
Call us and we will be happy to assist you locate your model on your laptop or desktop based
on this information.
If you need to learn How to restore HP laptop to factory settings or HP desktop to factory
settings, we will show you how. Visit our Typical Questions section by clicking above.